Cash on delivery needs a 600 EGP deposit first900 EGP minimum is not required, but any COD order needs at least 600 EGP paid by InstaPay to 01017187059 before the box leaves. Screenshot it on WhatsApp with your order number. Orders under 600 EGP are InstaPay in full. Pickup in Mivida is pay on collection.
We ship from Cairo.
- Cairo and Mivida: same or next day.
- Alexandria, Delta and canal cities: 1 to 2 working days.
- Upper Egypt and Sinai: 2 to 4 working days.
Every order is confirmed on WhatsApp before dispatch so the address and a delivery window are agreed first. If a courier cannot reach you, the order comes back and we rebook at no extra charge.
Cold packing
Vials ship in insulated packing with cold packs. Once delivered, store as stated on the vial.
Failed deliveries
Two failed delivery attempts and the order returns to us. We will call before sending it back out.